FAQs
What items can be stored?
We store documents for a wide range of industries, including legal, medical, historical and financial.
We also have the facilities to store many other types of items if required, we are also happy to discuss your requirements and see how we can help.
Our warehouse is also a HMRC approved bonded warehouse and is the sole multi user Customs and Excise Bonded Warehouse in Aberdeen. This means that we have the facilities to allow customers to store products without incurring duty and other taxes. This is of particular use for alcohol products such as wines and spirits, and cigarettes and other tobacco products.
What is the process for storing documents?
You can easily get in contact with a member of our team who can arrange collection at a time to suit you.
They will collect your boxes, confirm quantities and register them on our dedicated computer system, then physically shelve and ensure they are securely stored within our premises.
How do I access my documents once they are in storage?
We have a team on-hand to organise removal of documents as per your requirements. As a result of United Supplies being situated in the centre of Aberdeen, a same day service is guaranteed and in most cases collections and deliveries are completed within the same hour, at no additional cost.
Also, we have a private viewing areas within our central Aberdeen warehouse where we can arrange for documents to be examined without removal from the premises if preferred.
What are the costs?
We always aim to provide a competitive quote to make our service as cost-efficient for each customer as possible.
Costs vary based on the volume of documents, storage duration and additional services like retrieval or destruction.
Please get in touch to discuss your requirements and we will always do our best to provide the best quote and service for every client.
How secure is your document storage facility?
As would be expected within a HMRC approved bonded warehouse environment, security is paramount in every element of the infrastructure and operation. This secure facility only permits entry to United Supplies staff and, as with all of the Company’s operations, the key factors are security, confidentiality and efficiency.
Are you services GDPR compliant?
Yes, we adhere to all GDPR regulations to ensure the privacy and security of your documents.
Do you offer document destruction services?
All of United Supplies secure document shredding is handled onsite at its Aberdeen headquarters.
All documents are safely and environmentally destroyed under the supervision of experienced United Supplies staff.
A certificate of destruction is provided with each batch of documents destroyed
What are the minimum storage times?
There is no requirement for United Supplies’ customers to commit to a contractual term and storage can be agreed on a monthly or annual basis.